Privacy Policy

1. Overview

This Privacy Policy explains how we handle information about you when you use our website, mobile apps and related services (the "Platform"). By using the Platform you agree to the practices described here.

This is a sample policy provided as a starting template and does not constitute legal advice.

2. Information we collect

Account information such as your name, phone number, email address and, if you choose to provide them, your date, time and place of birth.
Usage information such as the astrologers you consult, session duration, wallet transactions, orders and bookings.
Technical information such as device type, operating system, app version, IP address and general location.
Content you submit, including chat messages, reviews, support tickets and uploaded images.

3. How we use your information

To provide the services you request — connecting you with astrologers, generating kundli and horoscope reports, processing wallet recharges, puja bookings and store orders.
To operate per-minute billing, prevent fraud and abuse, and keep the Platform secure.
To send you service messages about your consultations, bookings, orders and account.
To improve our services and, where you have not opted out, to send occasional product updates.

4. Sharing your information

With astrologers and pandits only to the extent needed to deliver your consultation or puja (for example your first name and question).
With payment processors, cloud hosting, communications and analytics providers who act on our instructions.
When required by law, court order, or to protect the rights, safety and property of our users or the public.
We do not sell your personal information.

5. Data retention

We keep your information for as long as your account is active and as needed to provide the services, resolve disputes and meet legal obligations. You can request deletion of your account at any time.

6. Your choices and rights

You can view and update your profile and birth details from your account.
You can request a copy of your data or ask us to delete it by contacting support.
You can opt out of non-essential marketing communications without affecting service messages.

7. Security

We use encryption in transit, access controls and other safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

The Platform is intended for users aged 18 and over. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. Material changes will be notified through the Platform. The "last updated" date at the top shows when it was last revised.

10. Contact

Questions about this policy or your data can be sent to us through the Contact page.